First, you will only receive a letter or phone call from the IRS and private collection agency if you owe taxes from a previous tax year. If you owe taxes from the current tax year you should not be receiving letters or phone calls.
Second, before a private collection agency makes contact, you should receive a letter from the IRS informing you that your prior tax debt has been assigned to a private debt collector. You will also receive Publication 4518, What You Can Expect When the IRS Assigns Your Account to a Private Collection Agency with your letter.
Third, your debt will only be assigned to one of the following four private collection agencies:
- CEB Group of Cedar Falls, IA
- Conserve of Fairport, NY
- Performant of Livermore, CA
- Pioneer of Horseheads, NY
If you have more questions or are unsure if you are someone who may be receiving a letter from a collection agency, please speak with your tax professional or send me an email through the contact form.